Legal

Engaging Customers : Empowering Success

24/7 Web Chat - Customer Resolution for Legal queries

An attorney, by the sheer nature of their profession get embroiled  with defending  his clients and succumbs to pressure and the availability of spare time to attend to his prospective clients who are seeking his advice for their queries.   This challenge also impacts the Attorney’s website as it is not able to meet the objective of providing a platform to provide an exceptional customer experience for the prospective as well as the existing customers.

Potential customers will pick an attorney firm  which can provide a prompt resolution and guidance  to their queries. With Ace Chat 24/7 – providing a real time chat service, a potential customer can promptly be engaged with a skilled and experienced web chat agent to deliver immediate assistance  

live chat service for legal and attorney firms

Web Chat Assistance 24X7

  • Scheduling appointments as per request from your visitors & the clients.
  • Attaining  Sales Leads & forwarding them via email / SMS in real time
  • Responding  and Guiding on all general inquiries / support  and relevant documentation required etc
  • Facilitating the exchange  of  case related & other documents from the clients
  • Assisting the clients in submission of  online payments.
  • Updating the client about the case/ consultancy status.
live chat service for legal and attorney firms

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